Convenient Services

GEO Zone Map
Check out where and when to fly
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Request Repair Service Online
Fully assess and repair your products
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Care Service
Comprehensive protection plans for your new product
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My Service Portal
Service progress, historic cases, and account management
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Product Support

How-to guides and technical help

  • Camera Drones
  • Handheld
  • Power
  • Mavic Series
  • RC Series
  • Air Series

Service Request and Inquiry

Start your service journey

Request Repair Service Online

Fully assess and repair your
DJl products

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DJI Care Express

DJl Care Service users get a replacement in a quicker way for a fee

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Replacement Service

Within replacement window, you could enjoy the convenient replacement service if certain conditions are met

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Flyaway Service

One-Click Guide for Flyaway Service

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Service Progress

Track service progress
and details

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Device Info

Check your device information
and service history

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After-Sales Service Policies

Quick review of official
DJI after-sales
service terms

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Accessory Price

Check prices and service
fees for common
accessories

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Service Plans

Comprehensive protection plans

All Services

Discover More DJI Services

More support options

Fly Safe

Follow flight regulations and unlock a GEO zone

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Fly Safe

Follow flight regulations and unlock a GEO zone

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Fly Safe

Follow flight regulations and unlock a GEO zone

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Contact Us

Online Customer Service

Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Contact Online Customer Service